Transport damage & complaints

Customers who have shopped through sellers and need support for complaints should contact the seller.

If you have made a purchase through senab.com and have received a damaged shipment or discovered a defect in the product, please notify our customer service immediately. Please report the received shipment immediately to our customer service (read full terms and conditions). This is done by clicking on the Complain button and filling in the form, the fields are mandatory.

Phone 08-586 350 00
E-mail kundservice@senab.com

Opening hours Monday to Friday 8:00-16:30
Closed for lunch 11:30-12:30